You may return most new, unopened items within 30 days of delivery for a full refund. Never accept a parcel that appears to be damaged or leaking, ask for it to be returned and we will send a replacement out. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly (up to 7 days). This time period includes the transit time for us to receive your return from the shipper (2-3 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request.
If you need to return an item use the "Contact Us" section of the site to inform us. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Full shipping information is on the "Delivery Information" section of the site in the tabs at the bottom of the page.
Much better than the applicator I had previous
After ordering some glaze I then realised I had no applicator for it. I then emailed monstershine to get it added on and instructed to call the following morning. I was at work and totally forgot to then receive a call from themselves to inform me that there had been an error with an ebay order and there was no kkd regloss and was offered a full refund or a similar product. I went for the similar product and was over the moon when I received and tried the applicator and poor boys white diamond. The applicator has a great feel and doesn't give you hand cramp. The glaze definetely works and a noticeable difference after application :) thanks will definetely be back